Thank you for bringing your concerns to our attention. At Luxelle Events, we take all claims seriously and are committed to addressing them promptly and fairly.

This form should be submitted within 7 days of the incident. We will acknowledge your claim within 48 hours and aim to provide a resolution within 14 working days.

Please ensure you provide as much detail as possible to help us process your claim efficiently.

Required fields are marked with an asterisk (*)